XYZ Buzzer Pager Systems

Table Locations System

Table Tracker also known as a table locator system allows you you to analyse data that tells you exactly how long it is taking the food to leave the kitchen and how long its taking staff to deliver it to the customer. With table Tracker we have been able bring a well known cafe from a 20 plus minute wait for food to an amazing 4 minute wait! With the time saved you are able to create faster table turns and a better customer experience.

Table Tracker comes with a screen that shows staff how long customers have been waiting and exactly where they are sat. A great feature of the table tracker is that even if the customer changes tables...Table tracker will automatically update where the customer is sitting. If a customer goes over the maximum wait time then managers are notified and it will go red on the screen to notify staff that customer has been waiting a while.  Under table RFID tags ensure that nothing is on the table tops other then the tracker when the customer sits down, which is collected once the food has been delivered.

Waitlist Management 

The waitlist management app is here! When integrated with our customer buzzers you can manage a efficient waitlist and see how long customers have been waiting. With a colour coded system staff are able to priorities customers who have gone over the maximum wait time. For example when customers arrive simply add them to the waitlist and hand them a coaster pager. When a table is ready for a customer staff simply just press their name and select "notify" that will immediately notify the customer telling them to come back there table is ready.

Management staff can check the important data after the work day and see how well staff handled the waitlist that day. Look for areas of improvement and make relevant changes to improve wait times for customers and boost revenue for your business.